We exclusively use Royal Mail to ship all packages. For orders within the United Kingdom, we use Royal Mail 1st Class for 2-4 day shipping. For the rest of the world, we use Royal Mail International Tracked & Signed : Europe within 3-5 working days and worldwide within 5-7 working days.
We will do our best to ship out your order as quickly as we can, but please allow up to 7 days to receive shipping confirmation. ABYSS STUDIO is not responsible for paying additional VAT charges for customs clearance. All customs is separate from the shipping cost and is out of our control. We cannot lower the value of orders to avoid potential customs.
Lost shipments and stolen packages from doorsteps/mailboxes are not the responsibility of ABYSS STUDIO and claims must be made by the customer to the appropriate carrier.